Who We Are

At VariVerge, our leadership team combines decades of expertise and a deep commitment to excellence in print and mailing solutions. Led by brothers Luke Austin, CEO, and James Austin, Vice President and General Counsel, the team at VariVerge works tirelessly to deliver secure and personalized communications for clients across various industries, including tax districts, utilities, hospitals, and financial institutions.

Luke Austin – CEO

Luke Austin earned his BBA in Finance from Baylor University and his Master’s in Accounting from the University of Virginia. Under his leadership, VariVerge has expanded into a leading provider of Variable Data Printing services. Luke brings a strategic vision to the company, ensuring that it continues to innovate while maintaining its commitment to accuracy and client satisfaction. Outside of work, Luke enjoys spending time outdoors with his family.

James Austin – Vice President & General Counsel

James Austin manages VariVerge’s legal and operational aspects. With a background in oil and gas law and commercial real estate, he brings a wealth of experience to his role. James holds a BBA in Finance and an MBA from Baylor University, along with a Juris Doctor from Southern Methodist University. His attention to detail and commitment to legal compliance ensure that VariVerge consistently meets industry standards.

McKenzie Parker – Director of Sales and Marketing

McKenzie has been with VariVerge since 2011, managing sales and marketing strategies that help drive business growth. With a BA in Public Relations from Pepperdine University, McKenzie works closely with clients to ensure they receive the best possible solutions for their print and mailing needs.

Dawn Fox – Director of Customer and Vendor Relations

Dawn plays a critical role as the liaison between VariVerge’s customers and internal teams. She focuses on resolving issues quickly and maintaining solid relationships with clients and vendors, ensuring a seamless experience from start to finish. Her primary focus is ensuring our customers receive top-tier support while nurturing strong relationships with our vendors and sales teams. Her proactive approach helps us deliver on our promise of outstanding customer service while ensuring our clients’ needs are met promptly and efficiently. As VariVerge grows, Dawn’s commitment to enhancing customer service allows us to provide a more seamless and responsive experience for all.

Gary Tibbets – Vice President, Data Processing

With over 30 years of experience, Gary is the expert behind VariVerge’s data processing operations. His extensive background in managing bank processing centers and working within the print and mail industry has been instrumental in optimizing VariVerge’s workflow and ensuring that client data is handled with care and precision.

Jeff Taylor – General Manager, Dallas Location

Jeff Taylor oversees the Dallas branch of VariVerge and brings more than 25 years of experience in manufacturing to the company. His focus on operational efficiency and team management ensures that each client project is executed flawlessly, from data integration to final mailing.

Casey Bates – Software Development Manager

Casey leads VariVerge’s software development team, ensuring the systems supporting the company’s operations are robust, secure, and continuously improved. With a Master’s in Software Engineering, Casey brings cutting-edge solutions to the business.

Trent Morgan – Data Processing/SME/Department Lead

Trent brings over 10 years of experience in Information Technology to VariVerge. His expertise ensures the smooth processing of client data and the successful execution of complex print and mail projects.

Candace Martin – Data Processing

Candace holds a BS in Mathematics and contributes her strong analytical skills to VariVerge’s data processing department. Her attention to detail helps maintain the high standards clients expect from VariVerge.

At VariVerge, our leadership team works together to ensure that our services meet the highest accuracy, security, and customer satisfaction standards. With a focus on continuous improvement and innovation, we are proud to be a trusted partner for businesses that rely on secure, data-driven communications.

Contact us today to learn more about how we can support your organization’s printing and mailing needs.