by Mark Toney | 100% Mail Piece Integrity, ACS and NCOA, Credit Collections, Direct Mail
When debt collectors send out letters, every single piece of mail matters. But what happens when those letters go to the wrong address or get lost? The answer might surprise you – it costs way more money than you’d think. Let’s discuss why getting mail...
by Emmanuel Chekumbe | Credit Collections
When a customer misses a payment, the consequences ripple through an organization. Cash flow slows. Risk increases. Operational strain follows. That’s why credit collections statement processing—often viewed as a background administrative function—is a strategic...